Privacy Policy

Information We Collect

We collect information that you provide directly to us and information that is generated automatically when you use our services.

• Account information such as your name, email address, and password when you create an account
• Google account data including email metadata (sender, recipient, subject, date) when you connect your Google account through OAuth
• Email content that is processed by our AI labeling system to classify and organize your messages
• Usage data including pages visited, features used, and actions taken within the platform
• Device and browser information including IP address, browser type, operating system, and device identifiers
• Cookies and similar technologies to maintain your session and improve your experience

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our email labeling and classification services
• To power our AI-based email labeling engine, which analyzes email content to automatically assign labels
• To manage your account, authenticate your identity, and provide customer support
• To communicate with you about service updates, security alerts, and support requests
• To analyze usage patterns and improve the performance and usability of our platform
• To comply with legal obligations and enforce our terms of service

Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

• With trusted third-party service providers who assist us in operating our platform (e.g., cloud hosting, analytics), under strict confidentiality agreements
• When required by law, regulation, or legal process, or to protect the rights, property, or safety of Orqon, our users, or others
• With your explicit consent or at your direction
• In connection with a merger, acquisition, or sale of assets, in which case your data would remain subject to this Privacy Policy

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security audits, and access controls. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will remove your personal data from our systems within 30 days, except where retention is required by law or for legitimate business purposes such as resolving disputes or enforcing our agreements.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate or incomplete data
• The right to request deletion of your personal data
• The right to receive your data in a structured, commonly used format
• The right to object to or restrict certain types of data processing
• The right to withdraw consent at any time where processing is based on consent

Third-Party Services

Our platform integrates with third-party services, including Google APIs, to provide email synchronization and labeling features. When you connect your Google account, we access your email data in accordance with Google's API Services User Data Policy. We encourage you to review the privacy policies of any third-party services you use in connection with Orqon.

Children's Privacy

Orqon is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will notify you by updating the date at the top of this page and, where appropriate, by sending you an email notification. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@orqon.io